Here is a list of the most frequently asked questions.
Post-sales (7)
Are my RSS feeds tracked the same way as my emails are ?
Yes, in fact RSS feeds give better stats because they have a 100% delivery.
Can I re-direct subscribers to my own pages when they subscribe to my autoresponders ?
Yes, there are two methods you can use.
The first and the easiest is to go to the properties page for the autoresponder your subscription form is for and in the “Subscription confirmation success page” enter the destination url of the page you want them to be taken to upon successful subscription. You can also redirect them to a different page if their subscription fails for whatever reason (already subscribed etc) by entering a url in the “Subscription confirmation failure page”.
The second method is to use a “Tracking Tag” (select Tracking Tags from main menu). When you create a tracking tag you can set the url for subscribe success, subscribe failure, unsubscribe success and unsubscribe failure. Now when you generate your subscription form: select the Tracking Tag you want to use and when someone subscribes to this form they will be redirected to the url you entered. The tracking tags are more flexible because if you use the same autoresponder from different sites/pages then all you need to do is change the tracking tag used in the subscription form to re-direct your subscribers without having to create an autoresponder for every site/page.
Can I track which links were clicked on by my subscribers ?
Yes – There is a quick filter link for each click tracking link which will show you a list of all of the subscribers for a selected click tracking link.
Can I track which individual messages a subscriber received ?
Yes – There is a quick filter link which will show you a list of all of the subscribers for a selected message within an autoresponder.
Can I track which subscriber received which Autoresponder ?
Yes – There is a quick filter link which will show you a list of all of the subscribers for a selected autoresponder.
Pre-sales (9)
Can I re-direct subscribers to my own pages when they subscribe to my autoresponders ?
Yes, there are two methods you can use.
The first and the easiest is to go to the properties page for the autoresponder your subscription form is for and in the “Subscription confirmation success page” enter the destination url of the page you want them to be taken to upon successful subscription. You can also redirect them to a different page if their subscription fails for whatever reason (already subscribed etc) by entering a url in the “Subscription confirmation failure page”.
The second method is to use a “Tracking Tag” (select Tracking Tags from main menu). When you create a tracking tag you can set the url for subscribe success, subscribe failure, unsubscribe success and unsubscribe failure. Now when you generate your subscription form: select the Tracking Tag you want to use and when someone subscribes to this form they will be redirected to the url you entered. The tracking tags are more flexible because if you use the same autoresponder from different sites/pages then all you need to do is change the tracking tag used in the subscription form to re-direct your subscribers without having to create an autoresponder for every site/page.
Are my RSS feeds tracked the same way as my emails are ?
Yes, in fact RSS feeds give better stats because they have a 100% delivery.
Can I track which links were clicked on by my subscribers ?
Yes – There is a quick filter link for each click tracking link which will show you a list of all of the subscribers for a selected click tracking link.
Can I track which individual messages a subscriber received ?
Yes – There is a quick filter link which will show you a list of all of the subscribers for a selected message within an autoresponder.
Can I track which subscriber received which Autoresponder ?
Yes – There is a quick filter link which will show you a list of all of the subscribers for a selected autoresponder.